The premise behind setting up a shared service is to deliver a uniform and consistent service across the organization, in a multi location and centralized/federated business support environment. We help clients to set-up shared services for Finance and Accounting, HR and other Business Support Services using a blend of BPR, Organisation Design, Technology Assessment and Enterprise Internal Controls.

We believe an effective Shared Service Solution at the very least should deliver:

Standardized and improved quality of service

Substantial cost reduction

Intelligent resource management - especially people, process and technology

Improved Corporate Governance.

Our methodology adopts a four phase approach:

High level business study / organization structure

Analyse current operating model and evaluate options for shared services.

Develop target operating model to meet the organisational objectives

AS IS process study and analyze process risks

Technology Assessment

Identify Process and technology optimization areas

Design Internal Controls

Time and Resource calibration

Define Organization Structure (Positions, Roles , Responsibilities)

TO Be process design ( including Controls, Process Improvements, technology enablement)

Define Key Performance Indicators, Segregation of Duty

Implement Process Testing Templates

Enable Resources (interviews, placements, training and implementation support)

Enable technology (ERP, applications, workflow tools for true multi-org capability on a single instance)

Project Planning for GO LIVE, Project Risk Management & Business Recovery Policy and Plan

Post Implementation support.

Be it Finance and Accounting, HR, Procurement or any other corporate support units, our professionals will partner with you to deliver a highly effective and sustainable solution.