Technology today is embedded in almost everything we do, and can sometimes prove to be inflexible as business needs change. ERP systems have been developed to insulate organizations from this by incorporating well known business practices. However, that’s not always enough, forcing organisations to tailoring the application, sometimes beyond recognition. Despite the substantial investment in ERP, there are a number of cases where the ERP solution has taken-over the process or poor implementation has neglected the important aspects of process design.

Our professionals are experienced in working with multiple ERP platforms and systems’ solutions, and can help determine whether you are realise the benefits from the investment.

Our three phased approach:

During the assessment phase, our teams study processes and use of technology. This enables the definition of the ERP requirements including interfacing and reporting requirements. Where a new system is required, our evaluation and selection expertise can help you accelerate the selection that precedes the requirements definition. Project risks and priorities are evaluated to assist the overall planning process.

The design phase defines the ERP Design, ensuring tight alignment to the “To Be" process design. The ERP design includes systems interface, migration and reporting solutions, as well as the test strategy and plans.

Our focus in this phase is to ensure that the overall solution is tested from a business and process perspective, and therefore incorporates end to end process testing. We provide Implementation and post implementation support to aid the process owners embed the new solution through training (process/systems oriented), coaching, benefits realization, and measurement of & monitoring key metrics.

We ensure that technology plays a crucial role in delivering a smooth and efficient process, without marginalising risk mitigation, accounting standards and practices, and process controls.