Scaling shared services for e-commerce sellers with high-volume precision

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Clients:

E-commerce sellers

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E-commerce

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Primary goal:

Streamline and scale accounting and financial reporting processes to support exponential business growth.

As top sellers on a leading global e commerce marketplace, the clients’ transaction volumes had ramped up rapidly. With the goal of supporting fast business growth, they partnered with Pierian to ensure accurate, timely financial reporting and compliance across a high volume environment.

Key objectives

01

Establish a scalable shared services center.

02

Implement standardized end to end processes and technology interventions.

03

Enhance compliance support and stakeholder engagement

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The Pierian edge

We created a comprehensive accounting services ecosystem with the perfect blend of people, process, and technology to address the challenges of scale and complexity.

1
Center of excellence setup
  • Built a shared‑services center of excellence with a team of 400+ multi‑skilled professionals

  • Deployed robust IT infrastructure covering security, network, and connectivity

2
Process standardization & controls
  • Standardized key finance processes—Procure‑to‑Pay, Order‑to‑Cash, Record‑to‑Report, Tax Compliance, and Financial Planning & Analysis—across multiple applications

  • Implemented internal controls and review mechanisms to guarantee data integrity and regulatory compliance

3
Technology interventions & stakeholder engagement
  • Enabled periodic customer and vendor reconciliations to build credibility and confidence in the processes

  • Established regular stakeholder engagement and improved audit support through transparent reporting

Business impact delivered

With around $6 billion in annual transaction value being managed, the collaboration has delivered significant improvements in efficiency, compliance, and financial insight, paving the way for future success.

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Process streamlining

  • Improved turnaround time for core finance processes
  • Optimized cash‑flow management
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Governance & strategic insights

  • Enhanced vendor engagement and stakeholder confidence
  • Strengthened compliance and audit readiness
  • Deeper business insights for strategic decision‑making

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