Streamlining academic operations with efficient finance processes and expertise
Client:
Leading educational institution
Industry
Education
Primary goal:
Transform the Accounts Payable (AP) function to overcome cost and scalability challenges.
With over 13,000 students from 50+ nationalities, this Singapore–based institution offers certificates, diplomas, and degree programs in partnership with top universities from the US, UK, and Australia. To keep pace with the ever-expanding scale of operations, the client needed to optimize its AP function for efficiency and accuracy.
Key objectives
01
Optimize the AP function to manage transaction volumes.
02
Curb rapidly rising costs.
03
Address the high rate of talent attrition.
The Pierian edge
Backed by our deep expertise in finance transformation, we implemented a phased, data‑driven approach to streamline the AP lifecycle and embed quality controls.
Conducted a detailed study of the client’s AP processes, identifying gaps and inefficiencies
Redesigned workflows to align with best practices and client requirements, laying the foundation for standardization
Migrated AP operations to Pierian’s delivery center, leveraging trained specialists and robust infrastructure
Established clear SLAs and implemented real‑time monitoring to track processing performance
Implemented a structured quality‑check mechanism to prevent errors
Enabled timely and accurate reporting, enhancing visibility and control over AP activities
By streamlining critical operations, improving quality and timelines, and unlocking better insights for decision-making, the engagement delivered measurable business value.
Cost savings
- 30% reduction in annual expenses
TAT improvement
- 20% faster invoice-to-payment cycle
Accuracy
- 100% error-free processing
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