Driving efficient F&A operations at scale for an e-commerce powerhouse
Client:
B2B marketplace for grocery
Industry:
E-commerce
Primary Goal:
Manage end-to-end finance processes, compliance, and reporting to support operations across 25 states.
Based in Bangalore, this leading B2B marketplace and retail platform for food, grocery, and FMCG products is focused on the evolving needs of India’s next billion, encompassing critical areas such as access, language, selection, supply chain, finance, culture, and more. Since 2015, Pierian has supported the company’s F&A, banking and treasury, compliance, payroll, company law, FEMA, and year-end audit closures, helping them navigate through the growing complexities of high-volume finance processes.
Key objectives
01
Build and optimize a core operational team focused on finance and accounting.
02
Streamline marketplace invoice accounting, reconciliations, and settlements.
03
Ensure seamless payroll processing, compliance management, and treasury operations.
04
Provide support for month closures, along with year-end financial statements and statutory audits.
The Pierian edge
Working in close collaboration with the client’s team, we leveraged our extensive experience across consulting and business services to map AS‑IS processes, deploy a TO‑BE framework, and deliver a holistic finance services model covering accounting, compliance, and analytics.
Set up a highly skilled team with domain-specific capabilities at both corporate and warehouse locations
Clarified roles & responsibilities and delivered targeted training to boost productivity, avoid overlap, and minimize attrition
Standardized accounting policies and procedures for vendor, customer, and inventory reconciliations
Implemented an effective risk-control matrix and maker checker validation workflows to prevent errors
Managed statutory registrations (GST, trade licenses) and ensured on-time audit completion and filings for ROC, Income Tax, FEMA, and other regulators
Rolled out insightful dashboards for collections, vendor settlements, and financial KPIs
Supported ERP design and implementation to enable end to end transaction visibility and operational reporting
Scaled resources on demand to tackle backlogs and due diligence activities
The engagement led to significant improvements in partner management and visibility across core financial processes, preventing revenue leakage and paving the way for long-term growth
Efficiency gains
- Reduced backlogs and error rates with standardized workflows and controls
Regulatory compliance
- Achieved timely statutory filings and audit closures across multiple regulations
Visibility & scale
- Empowered leadership with real-time dashboards and flexible resourcing to meet volume spikes
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