Business Support Services
Redesign, Optimise and Elevate your entire operation
We deliver scalable business support across finance, HR, and specialized operations – streamlining high‑volume processes with accuracy, accountability, and operational efficiency.
Elevate value outcomes with our services
Resource Deployment Solutions
We help organizations scale talent efficiently through flexible deployment models. Our solutions support workforce agility, compliance, and employee experience – delivering skilled resources aligned to evolving business needs.
Our services cover:
- Staff Augmentation (short-term / long-term)
- Dedicated Managed Capacity Models
- Project-Based Resourcing
- Shared Resource Pools & Bench Management
- Remote / Hybrid Deployment
- Flexible Contract-to-Hire Models
- Skill-Based & Domain-Specific Deployment
- Workforce Planning & Utilization Optimization
Recordkeeping
We deliver secure, compliant record keeping for financial, operational, and employee data – supporting audit trails, regulatory standards, and efficient stakeholder engagement through centralized, digitized frameworks.
Core offerings include:
- Financial Records Management (GL, AP/AR, payroll, tax)
- HR & Employee Recordkeeping (onboarding, contracts, compliance)
- Document Digitization & Indexing
- Retention Policy Management & Archival
- Access Control & Retrieval Services
- Compliance Monitoring & Audit Readiness
- Secure Storage (Physical & Digital)
- Records Lifecycle & Destruction Management
Supply Planning & Procurement Operations, Business Analytics
We support end‑to‑end supply planning and procurement through integrated analytics and operational support – improving forecast accuracy, cost efficiency, and supply continuity.
Key offerings include:
- Demand-supply balancing & scenario planning
- Inventory & safety stock optimization
- Production & replenishment planning
- Capacity planning & constraint management
- Supplier collaboration & order visibility
- S&OP process integration
Academic Operations & Student Management Solutions
We help institutions streamline academic operations through digitized workflows that enhance student experience, faculty efficiency, and compliant, scalable program delivery.
Core offerings include:
- Academic calendar & timetable management
- Course catalog and curriculum administration
- Faculty workload management
- Classroom & resource scheduling
- Accreditation & program compliance support
- Exam & grading process management
- Learning management system (LMS) operations support
Trade Finance Operations
We deliver end‑to‑end trade finance operational support—improving accuracy, compliance, and processing efficiency across global trade transactions.
Core offerings include:
- Letter of Credit (LC) issuance, amendment, and settlement
- Document checking & discrepancy handling
- Documentary collections (DP/DA) processing
- Bank Guarantees & Standby LCs administration
- Supply Chain Finance (SCF) & Open Account Trade support
- SWIFT message processing & reconciliation
- Trade compliance checks (UCP600, ISBP, OFAC, AML, Sanctions)
- Trade finance reporting & audit support
401K Processing Services Benefit Administration, & Back Office Operations for US markets (PRO INC)
We deliver end‑to‑end 401(k) administration and back‑office support – ensuring compliance, accuracy, and efficient retirement plan operations for employers and financial institutions.
Core offerings include:
- Participant enrollment & eligibility management
- Contribution tracking & payroll integration
- Distributions, loans, rollovers, & hardship withdrawals
- Fund allocation, rebalancing & transaction support
- Annual nondiscrimination testing & compliance (ADP/ACP)
- Form 5500 filing & audit support
- Participant communication & helpdesk
- Data reconciliation & exception management
Our customers
Pierian in action
Streamlining Academic Operations for a Leading Asian Higher Education Institute
We enabled a leading higher education institute to drive 50% cost savings through process standardization and 40% productivity improvement over 4 years.
Eliminating Operational Roadblocks for a Leading Telecommunications Organization
We enabled a global enterprise to reduce overhead costs & inventory via supply chain optimization, improve customer satisfaction through RMA support, and delivered real-time analytics solutions for better decision-making.
Helping a Trade Finance Innovator Make Strides Towards Its Digital Future
We enabled a global enterprise to achieve 100% data accuracy in trade validation and meet TAT compliance for all SLAs.
From our customers
Pierian played a pivotal role in transforming our financial operations, ensuring a smooth transition across multiple legal entities. Their expertise in finance automation, compliance, and technology-driven solutions significantly improved our efficiency and cost optimization. We now have a scalable, future-proof financial system that supports our business growth.
Explore other services
Fund Administration Services
Drive processes seamlessly across fund accounting, investor onboarding, and reporting with a single platform.
Digital
Accelerate transformation with intelligent automation, smarter insights, and agile enterprise systems.
