From AI to Analytics – How Technologies Can Help in Your Hiring Initiatives

Ever since the pandemic began, companies are constantly facing a slew of challenges with their recruitment. Making matters worse, trends like Great Resignation, Quiet Quitting, etc., have left several companies scrambling for talent to run their critical operations at the bare minimum. Also, there is a wave of layoffs happening across industries in anticipation of an economic recession worldwide, and this is adding fear to the minds of potential candidates. At the same time, HR leaders are increasingly worried about fulfilling hiring needs that are critical to sustaining a disruption-free business.

Technology As the Savior

We believe that the solution to this problem lies in leveraging technology to improve hiring initiatives and enable talent hunters to draw the attention of the right folks and ensure that candidates who fit the bill do not hop away due to disengagement in the recruitment process. Let us examine the top technologies that can help enterprises improve their hiring initiatives in 2023:

• Analytics for Talent Filtering

It is said that a corporate job opening attracts an average of 250 resumes. It’s insanely difficult for HR folks to carefully analyze and filter each applicant to shortlist a couple of profiles for discussions and further interviews. Each candidate would project their own skills and experience in different ways on the resume, thereby making it nearly impossible for HR personnel to standardize and organize resumes. This is where analytics can help them do their jobs better. 

By analyzing data within resumes, analytical tools can help in organizing and selecting the right fit candidates for designated roles. Analytical tools can help in swiftly identifying profile keywords for demanding skill-sets from thousands of resumes. This shortens the timeframe for talent identification and also provides a more informed view of the candidate for interviewers in the next stage. 

For example, if an organization is looking to hire someone with expertise in a specific programming language like Python, running an analytics initiative on the applicant information repository can help quickly pick up resumes with a significant presence of Python skills. It can help identify relevant matches, organize profiles according to skill levels, experience, past projects, and certifications, and prioritize candidates for shortlisting. This saves time and effort for the entire recruitment process.

• Turning the Intranet into a Talent Discovery Tool

There are several instances where companies look for talent outside of their organization, even when there are people within the company who could fulfill those roles easily. Connecting existing employees to new opportunities within the organization will be one of the strategic priorities that HR leaders will encourage in the coming years to address the talent shortage problem. The best way to accomplish this is by transforming the company intranet into a powerful collaboration and discovery tool for employees. 

Job openings can be widely advertised through the intranet with options for employees to learn more about the roles, the benefits that await potential hires, and much more. In addition to discovering great talents already on board, an intuitive intranet platform can function as a referral channel for employees to spread the word about job vacancies to their contacts and directly provide referrals through the portal. This way, they can track referrals, receive bonuses for bringing in new talent, and much more in a single place.

• Conversational AI Assessment (and AI-powered Hiring)

Very often, the recruitment process stretches into multiple weeks for a candidate primarily because of the assessment conversations that different teams, from the HR department to those involved in the technical side of the job role, have with the candidate. This is an area where artificial intelligence (AI) can become a lifesaver. 

Organizations can train AI chatbots to have meaningful assessments of candidates in a conversational tone. The AI bot can leverage different modes of interaction to gauge the technical competency and cultural fit of the candidate for specific job roles. It can do so without bias and hence can create the same experience for all candidates. This will significantly streamline the hiring process and create a fair space for all candidates.

AI-powered solutions can further help recruiters in sourcing candidates from a massive talent pool, ranking candidates based on their skill set and job fit, automating the interview workflows, etc.

• Dedicated Smartphone Apps

With the digital economy soaring, it is natural for potential hires to do their research about your brand on the internet. While a company website does offer great learning content, the best way to engage potential hires is to provide them with a dedicated company mobile app.

The app can provide insights into job openings, help candidates apply for jobs, submit their credentials, take simple qualification tests, see the progress of their interview sessions, and much more. In essence, the app can help candidates easily navigate through the entire recruitment process and even assist in onboarding activities if they are hired.

• Automated Social Media Response

As candidates reach out to job postings and for other company-related information via social media, the best way to handle the query is via an intelligent monitoring and response system. The system can automatically send responses to popular recruitment queries that flood the social handles of the company. 

Companies can use conversational AI bots that can be integrated into their corporate website as well as social media channels to have engaging conversations with prospects and provide them with the necessary information support in real-time, all through the year.

In a Nutshell

The world of recruitment needs to embrace technological innovation to provide value to organizations. By knowing where to invest and who to onboard, organizations can easily take the right path to sustainable growth. However, this knowledge is seldom developed in-house. This is where a technology partner like Pierian Services can be the difference in your business. Get in touch with us to know more.